Annette will help you put the “customer” in customer experience – and at the heart of your business!

Annette is often asked about her ideal client. The answer is simple: if you have employees and customers that you want to keep, you’re an ideal client.

If that describes you, then you need to be sure to put both employees and customers at the heart of your business.

Check out the different ways that Annette can help you do just that – and achieve your desired outcomes.


Annette can help you achieve organizational and personal career goals through a coaching arrangement.

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Using our five-step approach, let’s develop your CX transformation strategy and get your organization on the path to customer-centricity

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Annette will customize a journey mapping workshop for your specific customer and employee journey mapping needs.

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Let’s talk about creating some fresh content for you to share with your customers and prospects.

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Looking for a keynote speaker, breakout session host, panel moderator, or
conference chair?

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