Today is my Day One.
Back in 2011, I started blogging at CX Journey when I was between gigs. I wanted to build my personal brand, and I felt like I had a lot in my head to share with others after (at that time) a 20-year career in this CX space.
Those first months of writing were pretty interesting. If you ever plan to start blogging, do not – let me repeat – do not watch the site stats. They can be very depressing!
I could only dream of what happened, though! People read what I wrote. And they actually liked it! I started getting accolades and recognition. And I met new people. And clients. And event organizers. And lots of amazing customer experience professionals. (I look forward to meeting and working with many more!)
It has been quite the journey. And it has only just begun.
Today is my Day One.
What is Day One? It’s the first day or the very beginning of something.
Enough “One day… .” It’s time to jump in with both feet!
And, so I have.
Yesterday was what I hope is the last day I ever work in the corporate world – at least in someone else’s corporate world. Today, I am officially launching my own corporation: CX Journey Inc. I’ll be expanding on the work that I’ve been doing and will be focused on helping clients ground and frame their customer experience strategies in/through customer understanding.
The month of May is already shaping up to be a busy one, but over the next few weeks I’ll be updating this site to reflect the various services I’ll be offering. And, yes, journey mapping is, and will continue to be, one of those offerings.
Thank you to everyone who has been on this journey with me over the last several years. I hope you’ll continue to travel with me for years to come. I’m grateful for all of you!
Not all those who wander are lost. -J.R.R. Tolkien
Annette, I am a fervent follower of Tony Robbins' teachings. He talks a great deal about life-changing decisions. People often say that big decisions get made slowly. He disagrees. He says people decide things in a second. Literally a heartbeat. What takes long is having the courage to actually MAKE that decision. Congratulations, my friend, on your decision! Go knock 'em dead. You'll crush it!
I'm so happy for you! Living the dream… 🙂
Go Annette go … I did the same last July and it is so liberating! If I can help in any way let me know:)
That is a great point, Marc! Thank you!
Livin' the dream. 🙂 Thanks!
Thank you… I appreciate that. Glad to hear things are going well for you!
Excited to see the jump can i buy shares?
Congratulations Annette. You have been a great mentor to me the last 6+ months and I have learned a ton from you. Thank you for sharing your experience and expertise with me, and so many others through this site. I'm really excited about this next chapter in your career/life. I have complete and utter confidence that you will succeed in this, likely beyond what you even believe is possible. Cheers on this bold move…go get it!
Congratulations! Your posts have been very helpful to me over the past three years. Thank you! Should any day not feel like Day 1, give yourself a pep talk and remind yourself that any day can be Day 1 if you want it to be.
It's like the dawn of a new day.
Kick some serious assets!
Well done Annette! You have so much to share. No doubt you'll shine bright and the companies you help will too!
One day, Sam. One day… 🙂
Thanks so much, Mike. I appreciate the kind words and the support!
Thanks, Petra! Great to hear from you! Great advice… thank you!
It is! Thanks, Sarah!
Thanks so much, Kelly!
Congratulations! Thank you for writing great content and being a Role-Model in the Customer Experience Industry. Again Congratulations on your new journey!
Congrats Annette, I know you'll do great!
Hi Annette…big move! Congratulations, and best wishes for a wonderful new journey.
Congrats Annette, and wish you all the best for CX Journey Inc
Thanks so much, Mike!
Congratulation ! Best of luck.
You can update with our site for Freedom Apk.
Nice keep sharing Annette Franz ……
Thanks, Sunil. Will do!