by Annette Franz | Jan 27, 2015 | B2B, B2B2C, B2C, customer experience, partner experience, voice of customer, voice of partner
Image courtesy of PixabayToday’s post is a modified version of a post I originally wrote for Confirmit in September 2014.We often hear customer experience professionals talk about the fact that there’s a great emphasis to – and a greater return if we...
