by Annette Franz | Sep 1, 2016 | customer experience, CX Day, CXPA
How will you and your company be celebrating CX Day this year?CX Day is a celebration of customer experience professionals, those folks who work tirelessly to design and deliver a great customer experience to their customers. This day is meant to not only highlight...
by Annette Franz | Oct 9, 2014 | brand values, customer experience, CX Day, CX strategy, strategy
Image courtesy of PixabayHow do you link your customer experience strategy with your corporate strategy?As many of you know, earlier this week we celebrated the second annual CX Day, a day to celebrate both customers and the professionals who work tirelessly to...
by Annette Franz | Sep 26, 2014 | customer experience, CX Day
It’s that time of the year again! Time to celebrate CX Day!As a member of CXPA (Customer Experience Professionals Association) and a team member of the CXPA SoCal Local Networking Events committee, I am actively involved in the organization and all it has to...
by Annette Franz | Sep 20, 2013 | customer experience, CX Day, CXPA
Customer Experience Professionals around the world will be celebrating the very first CX Day on October 1, 2013. It’s a global celebration of companies and people that are creating great experiences for customers; it is the brainchild of the Customer Experience...
