disruption | CX Journey™

The Power of Questions

by Annette Franz | Aug 9, 2016 | culture, customer experience, disruption, employee experience, innovation

Question everything! Last week I wrote about catalytic questioning, a concept derived by Hal Gregersen, a wise man who focuses on innovation, disruption, and questioning the norm in order to wreak havoc on the status quo. I know. Some people say that...

The Power of Questions

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