by Annette Franz | May 16, 2018 | customer experience, customer service, ecommerce, retail
Image courtesy of PixabayToday I’m pleased to present a guest post by Jason Grills with ProProfs.Ever since 1994, Amazon has been spreading its impact and dictating trends in the e-commerce industry. If you’ve ever used its services, you’ve probably had the...
by Annette Franz | Oct 24, 2013 | customer experience, ecommerce, retail
Well, maybe not easy but certainly more!Today I’m pleased to present a guest post by Erin Steiner.Online shopping is no longer a luxury. Today, being able to buy the products and services we want online has started to feel like a right. It’s weird when we...
