by Annette Franz | Jul 13, 2017 | employee engagement, employee experience, employee feedback, employee loyalty, employee ownership, employee-centric, employees
Image courtesy of PixabayWhy is it so difficult to understand what employee engagement is all about?I recently saw a note from a reporter with a reputable online publication asking for sources who had used company perks, as well as apps to track rewards and perks in...
by Annette Franz | Mar 8, 2016 | employee experience, employee happiness, employee loyalty, employee-centric
Image courtesy of UnsplashHow does your employee experience rate relative to other companies? Would your employees consider the company a great place to work?Why does that matter?While a “great place to work” might be in the eye of the beholder, I...
by Annette Franz | Dec 1, 2012 | culture, employee engagement, employee experience, employee loyalty, employee-centric
A lot is written about how to build a customer-centric culture, but I’d like to focus on an employee-centric culture in this post. And yes, employee focus is part of a customer-centric culture, but let’s zoom in on the employee experience here.So that...
by Annette Franz | Jul 19, 2012 | employee engagement, employee loyalty, employee retention, exit interviews, stay interviews
Here’s an interesting thought: Why do companies conduct exit interviews when employees leave, but they don’t conduct stay interviews to understand why employees stay? Think about this. Companies often focus on churn or attrition of customers – or...
