by Annette Franz | May 4, 2017 | customer experience, customer experience journey, CX strategy, cxjourney, entrepreneur
Today is my Day One.Back in 2011, I started blogging at CX Journey when I was between gigs. I wanted to build my personal brand, and I felt like I had a lot in my head to share with others after (at that time) a 20-year career in this CX space.Those first months of...
