exit interviews | CX Journey™

Exit Interviews? Why Not Do Stay Interviews?

by Annette Franz | Jul 19, 2012 | employee engagement, employee loyalty, employee retention, exit interviews, stay interviews

Image courtesy of Hermine LipkeHere’s an interesting thought: Why do companies conduct exit interviews when employees leave, but they don’t conduct stay interviews to understand why employees stay?Think about this. Companies often focus on churn or...

Exit Interviews? Why Not Do Stay Interviews?

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