by Annette Franz | Nov 11, 2020 | employee expectations, employee experience, golden rule, leadership, platinum rule, Uncategorized
There’s the Golden Rule: treat others the way you want to be treated. And there’s the other Golden Rule: he who holds the gold makes the rules. In other words, those with the money are in power, i.e., your customers. And then there’s the Platinum...
by Annette Franz | Jun 27, 2018 | customer experience, employee experience, golden rule, platinum rule
Image courtesy of PixabayHere’s another age-old debate… gold or platinum?Personally, I prefer platinum.Oh wait. What are we talking about? LOL.Rules. I’m talking about rules.I still prefer platinum! On the heels of my recent post about imagining that...
