by Annette Franz | Jun 10, 2020 | communication, culture, employee experience, employee productivity, feedback, leadership, management, productivity, Uncategorized, workplace
I’m pleased to have co-authored this post with Ben Motteram, aka CXpert. It was previously shared on his site on May 26, 2020. Starting in mid-March this year, in response to the COVID-19 pandemic, many countries around the globe locked down their residents,...
by Annette Franz | Sep 27, 2018 | employee experience, employees, management, performance reviews
Image courtesy of PixabayToday I’m pleased to share a guest post by Dave Mizne of 15Five.com.Traditionally, managers have relied on the annual performance review to provide employees with feedback. However, surveys indicate employees don’t find the process...
by Annette Franz | Sep 21, 2017 | communication, employee experience, management
Image courtesy of PixabayToday I’m pleased to share a guest post by Rae Steinbach.Good internal communication can make a big difference for any company. A failure of communication can cause projects to fail, increase costs, and can contribute to an atmosphere of...
by Annette Franz | May 10, 2017 | culture, employee engagement, employee experience, leadership, management
Image courtesy of PixabayWhat motivates you to go to work every morning?What drives you to do good work every day? What motivates you to want to work for your employer every day? What are the things that your manager and your executives do that encourage you to work...
by Annette Franz | Apr 19, 2017 | culture, employee experience, leadership, management, workplace
Do people leave managers or do they leave companies? My last few posts have focused a bit more on culture and leadership (or lack thereof); in today’s post, I’ll continue the trend with a focus on management sins. I found three separate items that I wanted...
by Annette Franz | Aug 4, 2016 | brainstorming, customer experience design, innovation, leadership, management, problem solving
Image courtesy of PixabayWhat on Earth is catalytic questioning?My only exposure to the word “catalytic” was as a kid, when my dad (who used to work at Ford Motor Co.) would talk cars at the dinner table. Have you ever heard of a catalytic converter? It is...
