by Annette Franz | Jul 31, 2019 | customer feedback, feedback, market research, survey design, surveys, Uncategorized
Being a CX professional is hard enough; misinformation just makes our work more challenging. Misinformation or confusing information by a person with a ton of followers and a ton of influence makes our work even more challenging. Over the weekend, Seth Godin published...
by Annette Franz | May 19, 2016 | analytics, data, insights, market research
Image courtesy of PixabayToday I’m pleased to share a guest post by Paul Laughlin.When I talk with research leaders across the UK (and Europe), I consistently hear some common woes.The problem for research leaders todayMany feel under-utilised and almost all...
