by Annette Franz | Jan 24, 2019 | culture, leadership, people-centric, servant leadership, truly human leadership
Image courtesy of PixabayI originally wrote today’s post for CMSWire. It appeared on their blog on May 8, 2018.While customer experience strategies and transformations must include a priority focus on the employee experience, they often don’t. Many companies...
by Annette Franz | Apr 11, 2018 | culture, employee experience, leadership, servant leadership, truly human leadership, workplace
Image courtesy of PixabayDoes your CEO – and your entire leadership team – really care about their employees? I had another blog post in the hopper for this week, but when this article came across my desk, followed by a phone conversation with Bob Chapman,...
by Annette Franz | Jan 9, 2018 | culture, culture change, employee experience, leadership, servant leadership
Image courtesy of PixabayDoes your company place top priority on culture and employees?I’ve asked this question many times over the last several years – over the last 25 years. I’ve said more times than I can remember: “Quite simply, without...
by Annette Franz | Nov 8, 2017 | leadership, people-centric, servant leadership, truly human leadership
Image courtesy of PixabayWhy is employee engagement at an all-time low? Why is turnover as high as it is? Why are employees constantly looking for better opportunities?When you think about those questions, combined with what I wrote in my post on Employee Engagement:...