by Annette Franz | Sep 22, 2021 | core values, culture, customer-centric culture, Uncategorized, values
Culture is so important to your business. The right culture is even more important. If you ask me, the right culture is always one that is customer-centric. Putting the customer at the heart of the business is what makes the world, er, the business, go round. Recall...
by Annette Franz | Sep 2, 2020 | core values, culture, customer-centric culture, employee experience, leadership, Uncategorized, values, workplace
I recently read a Recruiterbox article that stated: “Culture can either immunize or infect a company. Good culture can revitalize and motivate. Negative culture increases employee absences and turnover while decreasing their overall productivity while at work....
by Annette Franz | Aug 21, 2019 | core values, culture, employee experience, leadership, Uncategorized, values
I write about organizational culture and core values quite often. One of my most recent articles on this topic was about whether or not employees believe in their companies’ core values. In that post, I shared this statistic from Gallup: only 23% of U.S....
by Annette Franz | Feb 21, 2018 | culture, employee experience, talent, values, workplace
Image courtesy of PixabayDon’t believe everything you read or hear on the Internet.Yea, I know. Your mom probably warned you about that, but I’m just going to reiterate.It’s a fact.Sometimes well-meaning folks put themselves out there as experts in a...
by Annette Franz | Feb 7, 2018 | culture, employee experience, excuses, leadership, values, workplace
Image courtesy of PixabayIs your company culture best described as a culture of excuses?If so, then you need to think about why that’s happening. Why are people making excuses? Why do they feel they need to? Why is that OK?And then consider making “no...
by Annette Franz | Nov 15, 2017 | culture, employee experience, leadership, values, workplace
Image courtesy of Pixabay In business, your culture is the soul of the organization. The soul is the essence or the moral force of a person, their emotional or intellectual energy. It’s the part of you that consists of your mind, character, thoughts, beliefs,...
