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Coaching

I’m often asked to mentor or coach customer experience professionals at all levels (individual contributor to C-suite) who are new to their roles – or who are looking for fresh perspectives. Let me know how I can help you achieve your professional and business goals through a coaching relationship. The range of services includes, but is not limited to:
      • Teaching you about each of the building blocks of a successful customer experience strategy
      • Helping you develop your own customer journey mapping workshops;
      • Assessing your organization’s CX maturity and identifying your specific needs to move up the maturity curve;
      • Helping you make a career transition into a CX role;
      • And more… tell me what CX career help you need, and together we’ll design a coaching plan specific to your needs!