image

Thought LEADERSHIP

Annette loves writing and talking about about all things customer experience, employee experience, culture, and leadership. Teaching others what she’s learned over the last 30+ years – combined with what she’s seeing in the profession today – is a passion of hers.

Let’s talk about creating some fresh content for you to share with your employees, customers, and prospects. If you’d like to discuss her influencer services and build your brand awareness or if you’ve got a specific content project in mind, please contact Annette! (You can check out just some of her content work on the Resources page.)

Be sure to ask about her Influencer Services Menu, or you can work with her to create a package that meets your and your audience’s needs.

BLOGS, ARTICLES, BOOK CHAPTERS

If you’ve read our Blog, you have a sense for Annette’s writing style and for her love of writing, especially about all things customer experience, employee experience, culture, and leadership.

She has worked with many clients to write blogs or articles, including: Quadient, Logi Analytics, Momentiv, Oracle, CallidusCloud, Wix Answers, Zendesk, Inside CXM, Zingle, APICS Magazine, Brand Quarterly, Medallia, Coveo, NICE, CMSWire, and many more.

Annette has also contributed chapters to books and has done some ghostwriting.

EBOOKS, GUIDES, WHITEPAPERS

Annette has worked with many clients to write whitepapers, eBooks, and guides. She is also frequently asked to be a contributor to whitepapers and academic or research guides.

Clients include Quadient, Fuel Cycle, Vision Critical, Intradiem, GetFeedback, Reltio, NICE, and more.

For some examples of whitepapers and eBooks that she’s authored or co-authored, please take a look at the Resources page.

Webinars And Virtual events

Let’s work together to design a webinar that will leave your audience ready to get to work!

Annette loves sharing her learnings and expertise with folks who are interested in broadening their horizons and advancing their careers in this customer experience space – and beyond.

She’s done a ton of webinars over the years, including with Calabrio, Vision Critical, Zendesk, APICS, Fuel Cycle, Sprinklr, CustomerThink, Tony Robbins’ Business Mastery group, CMSWire, The Federal Reserve, and countless more!

For a listing of just some of the webinars she’s conducted, please take a look at the Resources page.