KEYNOTE SPEAKER

Having spoken on four continents, Annette is a global speaker who will partner with you to create an engaging presentation specifically for your audience (at conference, corporate, or team events) that displays her knowledge and passion for the topic at hand, i.e., customer experience, employee experience, journey mapping, culture, customer experience strategy, and more.

Presentations, which can be done virtually or in person, cover her latest thinking on – and experience with – these topics and always provide attendees with immediately actionable takeaways.

For more information about Annette, check out her new site: annettefranz.com.

UPCOMING EVENTS

• CMSWire Webinar: Maintaining a Human-Centered Approach to Your Digital Transformation
  • December 7, 2022
• Sendbird Webinar: 10 Foundational Principles on Building a Customer-Centric Organization
  
  • December 20, 2022
• Cast.app Webinar: Journeys: Customer, User, Buyer, and Churn
  • Date TBD

On-Demand Events

• Cast.app Customer Success Webinar Series
  • Part 1: The Future CCO Organization
  • Part 2: Modern Customer Segmentation & Future of Customer Health
  • Part 3: Scaling Customer Success – In Depth

• More in the works…
• Let’s design a webinar, virtual summit session, or speaking engagement together!