Having spoken on four continents, Annette is a global speaker who will partner with you to create an engaging presentation specifically for your audience (at conference, corporate, or team events) that displays her knowledge and passion for the topic at hand, i.e., customer experience, employee experience, journey mapping, culture, customer experience strategy, and more.

Presentations, which can be done virtually or in person, cover her latest thinking on – and experience with – these topics and always provide attendees with immediately actionable takeaways.


  • MarketCulture Academy: Customer Culture Dialogue on Instilling Customer-Centric Values
    March 23, 2021, 1:00pm PT
  • Executive Next Practices Institute: 8th Annual Customer Experience Summit
    March 25, 2021, 3:00pm PT
  • Fitness & Recreation Industry Technology Summit: Pre-Summit Webinar Series
    March 25, 2021, 3:00pm PT
  • REX Roundtables for Executives
    April 6, 2021, TBD
  • CMSWire: Turning Micro-Moments into Moments That Matter
    April 7, 2021, 11:00am PT
  • More to come…
  • Let’s design a webinar, virtual summit session, or speaking engagement together!



Recent speaking topics include:

Contact me or click BookMeNow below to be taken to my eSpeakers page, which includes details on some of my speaking topics.