by Annette Franz | Jan 31, 2017 | decision making, leadership, problem solving
Image courtesy of PixabayHow well does your decision-making process work for you? Are you able to go from decision to solution to action with ease? This is the second part of my two-part series on Peter Drucker’s five phases of decision-making, which he outlines...
by Annette Franz | Jan 26, 2017 | decision making, leadership, problem solving
Image courtesy of PixabayHave you adopted a decision-making process that works well for you?If you have, I’d love to hear about it. If not, read on.As a leader, your next best action is based on making a decision as to what that action will be. How do you arrive...
by Annette Franz | Aug 4, 2016 | brainstorming, customer experience design, innovation, leadership, management, problem solving
Image courtesy of PixabayWhat on Earth is catalytic questioning?My only exposure to the word “catalytic” was as a kid, when my dad (who used to work at Ford Motor Co.) would talk cars at the dinner table. Have you ever heard of a catalytic converter? It is...
