by Annette Franz | Mar 27, 2012 | appreciation, best practices, communication, culture, customer experience, customer service, customer-centric culture, empower employees, thank you
Is writing thank you cards or notes a lost art? Does anyone still do that? Silent gratitude isn’t much use to anyone. ~G.B. Stern My older son’s birthday was last month; he had a party and received gifts from family and friends. Before the birthday...
